Shipping policy

SweatshopUnited want your online experience to be enjoyable, simple and successful.

Please review our policies and procedures and let us know if you have any questions or concerns by contacting us using our online form.

Payment & Shipping Times

We accept most credit card/debit cards. Most orders are shipped from Mainland UK.

We print each order as it comes in to reduce waste. We are a small firm so turnaround times can be up to 7 working days from receipt of order.  

We do not ship on Saturday, Sunday or Local/Public Holidays.

Customers must allow 15 working days for delivery before we will reship or refund orders.

Any returns should be sent to the following address. Please include a note with your order number, name and address etc with your returned items.

Returns Dept, Sweatshop United, 10 Burlington Road, London, N10 1NJ, UK

Back Orders

In the unlikely event that any items in your order are unavailable for immediate shipment the item(s) will be shipped immediately once back in stock with no additional shipping charges.

Refunds and Reshipments

If you have ordered items from us that you no longer need, want or unhappy with please contact us to arrange your refund and returning the item. 

We accept non faulty items back from our customers within 30 days of delivery however the items must be in a condition that would be suitable for the item to be resold. The item should not be personalised and be in their original packaging.

Any orders returned after 30 days are not entitled to any refund.

Order Confirmations

You'll receive an e-mail confirming receipt of your order to the e-mail address you provided. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions.

Shipping Methods and Charges

A signature will be required on delivery for tracked parcels.

Lost Parcels

If a parcel is lost/undelivered please advise us as soon as possible so we can inform our courier of the missing parcel.